7 Ways To Communicate With Job Seekers

How do you communicate with job seekers during the hiring process? Open, honest, and clear communication strategies are essential if you want to hire top talent. It’s your job to make sure everyone knows what’s going on, so make a point of being a better communicator.

Communication is key for a healthy company, happy employees, and a positive candidate experience. By actively communicating with job seekers you can ensure that both the company and the candidate are on the same page at all times in regards to dates, deadlines, or decisions.

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In today’s tech-savvy world, there are numerous ways to communicate with job seekers. Let’s take a look a few of the most popular options:

Telephone – Pick up the phone and give a job seeker a ring. It’s always nice to put a voice with a name.
Email – Email is perhaps the best way to communicate with job seekers. Emails can be sent at any time. It’s easy to send important information or to provide links with additional info. Plus, the great thing about email is that there is a written record of the communication.
Video – Video communication comes in handy for interviews, but may not be useful for day to day communication.
Social Media – Social works well for last minute updates or bulk announcements. Unfortunately, it may not be as reliable as other communication methods.
Text – Text messages will work for last minute updates that need to be sent quickly.
Messaging Apps – Some companies opt to use apps for all communications as it helps to streamline the communication process.
In-Person – There’s nothing better than putting a name to a face.

The best form of communication will likely depend on the job candidate and may vary based on what point you are at in the hiring process too. As a HR pro, it’s nice to utilize different methods of communication as it’s a subtle way to screen candidate’s writing skills, technology skills, appearance, professionalism, timeliness, and other factors. Your communication choices may even influence your hiring decision.

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Always alert the job seeker on how you plan to communicate. It’s usually best to communicate via at least two methods when you need to convey important information. This will ensure that the information is received in a timely manner. Regardless of the communication method you choose to use, remember to be human. Show the job seekers that you care.

Overall quality communication will enhance your employer brand and improve the candidate experience. Simple communication skills can go a long way towards making the hiring process easier.

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